Strategy4 July 20269 min

Where to Start With AI? A Guide for SMEs

Where to Start With AI? A Guide for SMEs
L

Lukas Huber

KI-Berater für Schweizer KMU

The step-by-step guide for Swiss SMEs: How to start with AI and automate business processes securely, without getting lost in tools.

Key Takeaways

  • Beginnen Sie bei täglichen Routineaufgaben (z.B. Dateneingabe, E-Mails), nicht bei komplexen Kernprozessen.
  • Eine KI-fähige Website ist der risikoärmste Weg, um digitale Präsenz und Automatisierung zu verbinden.
  • Befähigen Sie zuerst Ihr Team durch Schulungen (Workshops), bevor Sie teure Software kaufen.
  • Nutzen Sie Schweizer oder europäische Server (z.B. lokales n8n), um DSG-konform zu bleiben.

Frequently Asked Questions

Where to start with AI in business?+

Start with processes that are repetitive and cost a lot of manual time. Common examples include answering standard emails, transferring data from PDFs to a CRM, or automated appointment booking.

How does AI support the automation of business processes?+

AI supports automation by understanding and categorizing unstructured data (like free-text emails). Systems like n8n then connect these AI models with your existing tools (Bexio, Outlook) to execute the process from A to Z without human intervention.

Start Your AI Journey

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