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Frequently Asked Questions
Everything you need to know about our Swiss AI consulting services, data security protocols, and integration workflows.
Data & Compliance
We adhere to the highest Swiss security standards, ensuring all data processing remains within protected infrastructures with strict access controls. Our sovereign AI approach guarantees that your data never leaves the domestic ecosystem unless specifically requested.
Yes. We operate under the strict guidelines of both the European General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (FADP). Compliance is built into our architecture from the initial consulting phase through to final deployment.
Physical hosting is strictly limited to Tier-IV Swiss data centers located in the Zurich and Geneva regions. This ensures low latency and provides a legal safe haven under Swiss jurisdiction for all sensitive corporate information.
Technology
While we are model-agnostic, we specialize in high-performance open-source models (like Llama and Mistral) fine-tuned on Swiss infrastructure, as well as secure enterprise integrations for GPT-4 and Claude 3 via private VPC endpoints.
Absolutely. Our architectures are cloud-native and designed to scale horizontally. Whether you are processing a few hundred requests or millions, our infrastructure adapts automatically to handle the load without compromising performance.
We offer Service Level Agreements (SLAs) with up to 99.9% availability for our managed services. Our systems include redundancy and automated failover mechanisms to ensure business continuity.
Service Packages
Our engagement typically follows a four-step grid: 1. Strategic Discovery, 2. Technical Feasibility, 3. Pilot Implementation (MVP), and 4. Scaled Deployment. Each phase is documented with clear architectural benchmarks and performance KPIs.
We provide three tiers of support: Essential Monitoring, Managed AI Operations, and Strategic Partnership. Our Swiss-based support team is available during standard CET business hours with optional 24/7 coverage for mission-critical systems.
No. We bridge the gap. While we work closely with your technical teams if they exist, our value proposition is providing the complete AI expertise you need, allowing you to focus on your core business.
Yes, we provide comprehensive documentation and admin panels for all our solutions, empowering your team to manage users, settings, and basic configurations independently.
Support & Training
Our support is accessible via a dedicated portal, email, and for premium clients, direct Slack/Teams integration. We ensure rapid response times aligned with your SLA.
Support is explicitly defined in our contracts, typically as a monthly retainer based on the complexity of the deployed solution and the guaranteed response times.
Yes. Knowledge transfer is a key part of our handover. We provide workshops and training sessions to ensure your staff is comfortable and proficient with the new AI tools.
Swiss AI FAQ
Project costs vary based on complexity. A typical pilot (MVP) starts around CHF 15k, while full-scale enterprise integrations are quoted based on scope. We provide fixed-price quotes after the initial assessment.
The best way is to book a free 15-minute discovery call. We'll discuss your needs and quickly determine if our solutions are a good fit for your challenges.
We recommend starting with repetitive, rule-based tasks that consume significant employee time—such as data entry, document processing, or first-level customer support. These offer the quickest ROI.
Yes. All our standard implementations specifically target FADP (nDSG) compliance, utilizing Swiss hosting and appropriate data processing agreements.
An initial specific workflow automation can often be live in 2-4 weeks. Larger strategic integrations typically take 2-3 months from concept to full deployment.
Not necessary. We can act as your technical partner. However, if you have an IT team, we collaborate seamlessly with them to ensure smooth integration.
n8n is a powerful, source-available workflow automation tool we use. It allows us to build complex, secure automations that you can host on your own infrastructure (or ours) without sending data to third-party clouds.
ChatGPT is a general public tool. Our solutions build SECURE, private AI systems that know YOUR specific business data and processes, without training public models on your confidential information.